Impact Statement
Global Credit Finance (GCF) Loan Operations provides operational support for several GCF products within Finance.
Loan Servicing Unit (LSU) Associate is needed to service credit facilities on the Bank’s loan accounting system(s), process related cash transfers and perform reconcilements/exception report reviews.
Primary Responsibilities
Review transactional documentation and process principal, interest and fee transactions on loan accounting system
Initiate cash movements via internal transfer and Fed wire/SWIFT
Reconcile general ledger/demand deposit accounts; document discrepancies timely
Analyze and research exception items for resolution
Maintain Letters of Credit
Manage interest and fee logs
Provide client support and respond to client queries
Be the SME - Handle complex Process related queries and clarifications from the Team members and route these to onshore teams for resolution if required
Have an eye for detail to ensure all documents are processed and reviewed correctly
Implement a robust Knowledge Management model including maintenance of SOPs,



process/policy change management, training of new joiners and ongoing training of existing team; drive 100% compliance to procedures, policies, guidelines and controls
Ensure timely escalation to the management as and when required
Motivate and support the Team Members to meet their Goals and Objectives.
Be self-motivated and flexible with working hours
Identify and drive changes to processes and procedures to improve productivity and efficiency; identify alternatives, options and different ways of looking at issues/problems and to seek alternative scenarios
Required Skills or Certifications
Overall 8-10 years of experience in Loan Operations (Bilateral, Agented and Non Agented.
General understanding of accounting
Proficiency with Microsoft Excel
Valuable organizational skills and the ability to prioritize under tight deadlines
Success Capabilities
Bachelor’s degree or similar
Candidates with knowledg

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