POSITION: Retail Customer Support Associate

ABOUT THE ROLE Join Teleperformance, a global leader in customer experience management, and represent a premium consumer electronics and technology brand. The role involves interacting with customers, resolving queries, providing product and service support, and delivering a world-class customer experience.

KEY RESPONSIBILITIES:

- Handle customer interactions through designated support channels.
- Resolve customer concerns efficiently while maintaining service quality standards.
- Deliver exceptional customer experience and brand representation.
- Meet productivity, quality, and performance metrics.
- Maintain accurate records of customer interactions.

COMPENSATION & REWARDS

- Annual CTC: 4.2 LPA • Monthly CTC: 35,000
- Approximate Monthly In-Hand: 32,000
- Additional incentives over and above salary.

WORK SCHEDULE:

- 5 Days Working Per Week
- 9-Hour Rotational Shifts (Including 1 Hour Break)
- Effective Working Hours: 8 Hours Per Day




- Rotational Weekly Offs ELIGIBILITY
- Undergraduate with 6month Experience & Graduate Fresher Candidates Can Apply
- Minimum Age: 18 Years • Candidates pursuing regular/full-time courses are not eligible.

LEAVE POLICY:

- No planned leaves allowed during the first 3 months of employment.

ADDITIONAL BENEFITS:

- One Way Cab Facility between (9:00 PM – 6:00 AM).
- Structured training and development.
- Growth opportunities opportunities with a global organization.
- Dynamic and professional work environment.

WHY TELEPERFORMANCE?

- Global Brand Recognition
- Excellent Career Progression
- Attractive Incentive Structure
- Opportunity to Support a Premium Technology Brand
- Learning, Development & Internal Growth Opportunities

Contact Details:

- HR Nithik Salian- (phone hidden)
- Email- [email protected]

📌 Customer Support Specialist (Noida)
🏢 TP
📍 Noida