Description
for Technology Solutions LeadResponsibilities:
Serve as the primary point of contact for our customers, building strong relationships and understanding their business objectives, challenges, and requirements. Respond to requests for proposals (RFPs), requests for information (RFIs), and other customer inquiries with high-quality, accurate, and timely responses. Collaborate with cross-functional teams, including sales, ensuring a smooth transition from pre-sales to post-sales activities. Conduct comprehensive product demos and presentations to showcase the value and capabilities of our digital solutions, tailoring them to each customer's specific needs. Develop a deep understanding of our products and solutions, staying up-to-date with recent features, updates, and industry trends. Proactively identify opportunities for upselling and expansion within the customer base, working closely with the sales team to drive revenue growth. Stay informed about the competitive landscape and market trends,
providing insights and recommendations to internal stakeholders for product improvements and go-to-market strategies.
Qualifications: Bachelor's degree in business, information technology, computer science, or a related field. 5+ years’ experience Proven experience in a customer-facing role, preferably as a Pre-sales Consultant, Technical Consultant or Manager. Excellent communication, presentation, and interpersonal skills. Ability to work independently and collaboratively in a fast-paced, energetic environment, with a strong sense of accountability and initiative. Demonstrated experience in conducting product demos and delivering persuasive presentations to diverse audiences. Ability to build and maintain strong relationships with customers and operations team, understanding their unique needs and objectives. Experience in project management, process optimization, or business analysis. Analytical and problem-solving skills, with the ability to identify trends, interpret
📌 Technology Solutions Lead (Indore)
🏢 TaskUs
📍 Indore