Regional Service Manager (Mumbai)

Regional Service Manager (Mumbai)

30 Jul
|
Getinge Medical India
|
Mumbai

30 Jul

Getinge Medical India

Mumbai

With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Job Overview
Handle service-related activities in the region. Each organization shall establish the appropriate authority, and interrelation of all personnel who manage, perform, and assess work affecting quality, and provide the independence and authority necessary to perform these tasks. Job Responsibilities and Essential Duties
Communicate with Team Members on daily basis regarding their requirements. Discussion on Service calls with FSE/SP on case-to-case basis Monitoring Coordination with logistic Team for Spare Part Movement Coordination with back-office Team for fulfilling FSE / SP's requirement. Discussion with SD,



ZSH & PTS on critical Issues (on case-to-case basis) Contract & Payment follow up with FSE, SP & Customers To Attend Negotiation Meeting with customer Customer visit within region to address customer Queries & Contract /Spare Parts Negotiation To Arrange FSE / SP with sales Team for presale discussion /Site Inspection To Arrange FSE / SP for Project work as & when required To Arrange FSE /SP to warehouse for removing spare parts from demo unit to fulfill customer's urgency (in case spare parts is not available in stock) / to replace parts in ship hold Equipment. FSEs Expense & Attendance Approval Forwarding Sales Lead to the sales Team Surprise visit on Field to check whether FSEs are using appropriate Safety gears while working on Equipment. FSE/SP Review on following Parameter on Monthly basis :Contract PenetrationOutstanding CollectionPM Completion StatusFSCA Completion StatusRecertification StatusTools Calibration StatusConsumable Promotio

📌 Regional Service Manager (Mumbai)
🏢 Getinge Medical India
📍 Mumbai

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