Job Title: Senior Admission Counsellor – Inside Sales Company: upGrad
Location: Indore
Experience: 2+ Years
Work Schedule:
~6 Days Working (Monday–Saturday)
~10:30 AM – 7:30 PM

Role Overview
Drive enrollments by engaging with prospective learners, understanding their career goals, and guiding them toward suitable programs. Act as the first point of contact, qualify leads, and ensure seamless handover for Video Counselling (VC).
Key Responsibilities
Connect with leads via outbound calls using an auto-dialer
Qualify prospects based on interest, eligibility, and career goals
Build rapport through consultative selling and effective communication
Generate interest and schedule Video Counselling (VC) sessions
Collaborate with Admission Counsellors for smooth conversions
Maintain accurate records in CRM
Achieve daily, weekly, and monthly sales targets




Eligibility Criteria
~2+ years of experience in EdTech Inside Sales (Study Abroad preferred)
~ Minimum 1 year in current/previous organization
~ Graduate (mandatory)
~ Experience in a 6-day work week
~ Proven individual contributor with robust sales performance

Required Skills
Excellent communication skills (English fluency)
Strong interpersonal and persuasion skills
Consultative selling approach
High empathy and learner-focused mindset
Basic knowledge of MS Office & CRM tools
Why Join upGrad
Global EdTech leader with presence across 70+ countries
High-growth, performance-driven environment
Strong learning & career progression opportunities

📌 Admissions Officer - Full-time (Indore)
🏢 upGrad- Study Abroad
📍 Indore