Hospitality & Guest Relations Executive Walkin (Mumbai)

Hospitality & Guest Relations Executive Walkin (Mumbai)

30 Jul
|
Global Consulting GC.
|
Mumbai

30 Jul

Global Consulting GC.

Mumbai

? Position: Luxury Villa Operations, Hospitality & Guest Relations Executive Location: Karjat (Travel Required) / Mumbai Office Department: Hospitality & Property Management Employment Type: Full-Time (Onsite) ? Walk-In Interview Details ? Venue: Global Consulting (GC) 401, Crescent Avenue, The Avenue, IA Project Rd, Chimatpada, Marol, Andheri East, Mumbai – 400059 ? Google Maps: Click Here ? Date: 20th July 2026 ⏰ Interview Timings: 4:30 PM – 5:30 PM ? Contact: Sneha – +91-(phone hidden) ? Working Hours (Post Selection): Monday & Tuesday Off. 11am to 8pm ? Experience Required: 1–5+ Years About Global Consulting (GC) Global Consulting (GC) manages premium hospitality and luxury real estate experiences across Karjat, Mumbai, Dubai, and other international locations. We are looking for an energetic, customer-focused professional from a Cabin Crew, Hotel Management, Hospitality, Resort, Aviation, or Guest Relations background who can deliver exceptional guest experiences while growing bookings and revenue. Role Overview As the Luxury Villa Operations & Guest Relations Executive, you will be responsible for the complete day-to-day management of our luxury villa operations. This role combines hospitality, sales, marketing, guest relations, revenue generation, booking management, property operations, and business development to ensure guests enjoy a world-class experience while maximizing occupancy and profitability. Key Responsibilities Guest Relations & Hospitality • Welcome and assist guests before, during, and after their stay. • Deliver a luxury hospitality experience similar to premium hotels and resorts. • Handle guest inquiries, complaints, and special requests professionally. • Ensure outstanding guest satisfaction and encourage repeat bookings. • Maintain excellent ratings across booking platforms. Booking & Revenue Management • Manage villa reservations and booking calendars. • Coordinate bookings across Airbnb, Booking.com, MakeMyTrip, Google, direct bookings,



and other OTA platforms. • Maximize occupancy and optimize pricing strategies. • Monitor seasonal demand and improve revenue generation. • Generate corporate bookings, group bookings, and event bookings. Sales & Business Development • Generate new leads and partnerships. • Build relationships with travel agencies, corporates, event planners, wedding planners, influencers, and travel companies. • Promote long-term stays, weekend packages, and premium experiences. • Develop strategies to increase occupancy and revenue throughout the year. Marketing & Brand Management • Coordinate social media marketing activities. • Plan digital marketing campaigns and promotional offers. • Work with photographers, content creators, and influencers. • Create attractive property listings and promotional content. • Improve online presence and guest engagement. Property Operations • Coordinate with caretakers, housekeeping, security, maintenance teams, vendors, and contractors. • Ensure the villa is always guest-ready. • Conduct regular quality inspections. • Maintain inventory and supplies. • Ensure cleanliness, safety, and high presentation standards. Administration & Reporting • Prepare occupancy and revenue reports. • Track expenses and operational costs. • Coordinate vendor payments and procurement. • Maintain guest databases and booking records. • Prepare weekly management reports. Required Qualifications • Bachelor's Degree in:



• Hotel Management • Hospitality Management • Aviation • Tourism • Business Management • Any relevant discipline Preferred Background Candidates from: • Cabin Crew • Airlines • Hospitality • Luxury Hotels • Resorts • Guest Relations • Front Office • Villa Management • Airbnb Operations • Travel & Tourism • Event Management • Customer Success are highly encouraged to apply. Required Skills • Excellent communication skills in English. • Outstanding customer service and hospitality skills. • Strong sales and negotiation abilities. • Experience managing bookings and reservations. • Knowledge of Airbnb, Booking.com, MakeMyTrip, Agoda, or similar platforms. • Good organizational and multitasking skills. • Strong leadership and team coordination. • Microsoft Excel, Word, and PowerPoint proficiency. • Social media and digital marketing knowledge. Good to Have • Revenue management experience. • Experience handling luxury properties. • Digital marketing and lead generation experience. • Photography or content creation skills. • CRM software knowledge. • Event planning experience. • Willingness to travel frequently to the Karjat property.What You'll Gain • Opportunity to manage premium luxury villas. • Exposure to international hospitality standards. • Work on high-end guest experiences. • Career growth into Hospitality Manager, Property Manager, or Business Development Manager. • Performance incentives based on occupancy, guest ratings, and revenue generation. • Opportunity to manage future luxury hospitality projects across India and overseas. What You'll Gain • Opportunity to manage premium luxury villas. • Exposure to international hospitality standards. • Work on high-end guest experiences. • Career growth into Hospitality Manager, Property Manager, or Business Development Manager. • Performance incentives based on occupancy, guest ratings, and revenue generation. • Prospect to manage future luxury hospitality projects across India and overseas.

📌 Hospitality & Guest Relations Executive Walkin (Mumbai)
🏢 Global Consulting GC.
📍 Mumbai

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