Company:
Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Job Description Position Title: DGM- E-Commerce & Flagship, AccessoriesDepartment: Mahindra Auto Accessories TeamLocation: Mumbai, MaharashtraReporting To: VP & Head - Merchandising & Accessories Business Role Overview As part of the Mahindra Auto Accessories team, the Deputy General Manager (DGM) – E-Commerce & Flagship will lead the digital commerce and flagship retail strategy for Accessories Business. This role is critical in driving online growth, enhancing customer experience, and establishing a robust omnichannel presence. The incumbent will own the e-commerce P&L;, manage marketplace operations, and lead flagship store development to strengthen Mahindra’s lifestyle and accessories ecosystem. Key Responsibilities E-Commerce Strategy & Growth Lead digital commerce strategy across owned platforms and marketplaces.Drive online sales growth, conversion optimization, and customer acquisition. P&L; Ownership & Performance Management Own and manage the e-commerce P&L;,
ensuring revenue growth and profitability.Track key performance metrics and optimize operations for business outcomes. Marketplace & Digital Operations Oversee marketplace partnerships and performance across major platforms.Ensure seamless execution of listings, pricing, promotions, and inventory management. Customer Experience & Conversion Enhance end-to-end customer journey across digital touchpoints.Drive initiatives to improve user experience, retention, and engagement. Flagship Store Strategy & Operations Lead strategy for flagship store development and expansion.Manage store location identification, feasibility analysis, and rollout planning. Visual Merchandising & Retail Integration Oversee in-store visual merchandising to ensure brand consistency and premium experience.Integrate online and offline channels to deliver a cohesive omnichannel experience. Cross-functional & Team Leadership Collaborate with marketing, merchandising,