Position: Quality Assurance (QA) Manager
Department: Quality Assurance
Reporting To: Head – Quality Assurance
Employment Type: Full time

About Norex Flavours Private Limited

Norex Flavours Private Limited is a leading Star Export House engaged in the manufacturing of Menthol, Mint Oils, Essential Oils, Aroma Chemicals, Flavours, and Fragrances. The company is certified with ISO 9001:2015, FSSC 22000, WHO-GMP, HALAL, and KOSHER, serving leading multinational customers across the globe.
The Quality Assurance Manager is responsible for establishing, implementing, maintaining, and continuously improving Quality Management Systems (QMS) and Food Safety Management Systems (FSMS), ensuring compliance with regulatory, customer, and company quality requirements.

Develop, implement, review, and maintain QMS and FSMS.
Prepare and maintain Quality Manuals, SOPs, work instructions, and quality documentation.
Ensure implementation of HACCP and Food Safety Management Systems.
Monitor hygiene and sanitation practices across manufacturing operations.
Review raw materials, packaging materials, production records, and finished products.
Investigate customer complaints and non-conformities and implement CAPA.
Plan and conduct Internal Audits,



GMP/GHP/PRP audits, and Management Review Meetings.
Support customer, regulatory, and certification audits.
Maintain quality documentation and prepare weekly/monthly QA reports.
Conduct employee training on Food Safety, HACCP, GMP, Hygiene, and SOP compliance.
Monitor supplier quality and outsourced activities.
Drive continuous improvement initiatives and quality performance.

Bachelor's or Master's Degree in Food Technology, Food Science, Chemistry, Microbiology, Food Engineering, or a related discipline.

Experience

Minimum 5 years (Preferred: 5–8 years) in the Food, Flavours, Fragrance, Essential Oils, Chemical Manufacturing, B2B domain.

Root Cause Analysis
Risk Assessment
Microsoft Office

Leadership, Decision Making, Analytical Thinking, Problem Solving, Attention to Detail, Team Management, Communication Skills, Planning & Organizing, Time Management, Continuous Improvement Mindset.

Key Performance Indicators (KPIs)

Customer Complaint Reduction
Food Safety Compliance
Regulatory Compliance
Training Completion Rate
Head of Quality Assurance (QA)

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📌 Quality Manager (Assembly) (Dhanaura)
🏢 Norex Flavours Private
📍 Dhanaura