Underwrite and countersign cases as per assigned limits within the defined timelines. Resolve branch queries & help new team members in grooming
Job Context & Major Challenges
Job Context: Underwrite and countersign cases as per assigned limits within the defined timelines. Resolve branch queries & help current team members in grooming.
Job Challenges: • Ensure completion of high face value cases within the defined TAT.
• Handle heavy workload within TATs during spikes
Key Result AreasKRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)
KRA1Approve & sign off cases within financial limits to ensure prudent selection of Risks1. Underwrite cases & provide appropriate decision with the available information on hand
2. Countersign cases within the specified financial limits
3. Review & discuss the underwriting decisions with superiors wherever necessary
KRA2"Monitor and maintain productivity at individual level & help colleagues in achieving the productivity for team.
To maintain TATs for sourced business"1. Keep regular check at the flow of work within the team & ensure completion within TATs
KRA3Analyze branch queries & resolve the same in order to maintain the best interests of the internal customers.". Provide regular updates to the Branches regarding processing of cases through effective communication.
2. Resolve their queries within timelines"
KRA4Ensure that the additional responsibilities & KRAs are handled on timely basis and with maximum accuracy. Discuss & understand assigned task from the TL and work towards achieving the desired result within given timelines