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Conditional Access and MFA Management - Senior

Role Summary
Execute end-to-end operations for Conditional Access (CA) and Multi-Factor Authentication (MFA), including policy configuration, enforcement monitoring, exception handling, and incident/request management across onboarding and steady-state managed services phases.

Technical Requirements – Must Have
Hands-on expertise in Microsoft Entra ID (Azure AD) with solid focus on Conditional Access policies and MFA controls. Experience configuring and managing Conditional Access (CAP) including monitoring enforcement, handling false positives, and tuning policies. Strong experience in MFA operations (user onboarding, authentication troubleshooting, lockouts,



exception/bypass handling). Solid understanding of authentication protocols (SSO, federation), identity risk signals, and device compliance signals. Experience handling high-volume L2/L3 IAM tickets (incident, request, change) in a structured ITSM environment. Ability to implement and manage time-bound exceptions with audit traceability. Experience with policy validation, enforcement monitoring, and post-change verification.
Technical Requirements – Good to Have
Experience integrating Conditional Access with device compliance tools (, Intune) and identity risk-based policies. Working knowledge of identity security monitoring and SIEM integrations (alerts, sign-in logs, anomaly detection). Familiarity with PowerShell scripting for automation of user/admin tasks in Entra ID. Experience supporting SSO/federation configurations (SAML, OAuth, OIDC) across enterprise applications. Exposure to user awareness, onboardi

📌 CMS-Senior-Entra ID And MFA Controls (Bengaluru)
🏢 EY
📍 Bengaluru