Job Purpose
• Process Governance – Incident Mgmt, Change Mgmt, Backup Mgmt, Patch and SCD Management
• Ensure IAM process compliance with:
• RBI cybersecurity & IT control requirements
• ISO 27001 access control clauses
• Internal Information Security policies
• Compliance, Assurance & Risk Oversight
• Act as second line oversight for – Incident Mgmt, Change Mgmt, Backup Mgmt, Patch and SCD Management
• control effectiveness.
• Conduct:
o Periodic control self assessments
o Compliance validations
o Evidence checks and sampling
• Identify control gaps, policy deviations, and residual risks.
• Track remediation actions and verify closure with evidence.
• Regulatory, Audit & Inspection Readiness
• Serve as single point of accountability for Incident Mgmt, Change Mgmt, Backup Mgmt, Patch and SCD Management topics during:
o RBI / REBIT inspections
o Internal Audit
o External IS Audits (ISO 27001)
• Prepare and review:
o Control matrices
o SOP adherence reports
o Evidence registers
o Management responses to audit observations
• Ensure zero recurrence of audit findings through root cause governance fixes.
• Policy, SOP & Control Framework Ownership
• Draft, review, and maintain:
o Policy & SOPs
• Ensure policies and SOPs are:
o Clearly owned
o Periodically reviewed
o Mapped to regulatory requirements




• Drive continuous improvement in governance maturity.
Duties and Responsibilities
A- Compliance, Assurance & Risk Oversight
B- Regulatory, Audit & Inspection Readiness
Major Challenges
• To identify all compliance requirements
• Ensure platform controls are aligned with regulatory requirements
Required Qualifications and Experience
• Qualifications
• Engineering / Computer Graduate with 10–14 years of total experience
• 5+ years in IT Security Assessment, Assurance, Risk, or Audit roles
• Prior experience in regulated BFSI environments strongly preferred
• Relevant Certifications like CISA/ISO 27001 LA
a) Work Experience
• Strong experience in IT Governance / IT Compliance / IT Risk / GRC
• Deep understanding of Incident Mgmt, Change Mgmt, Backup Mgmt, Patch and SCD Management
• Hands on exposure to RBI regulated BFSI environments
• Excellent documentation, evidence validation, and reporting skills
• Proven experience handling RBI / REBIT / ISO audits
• Strong control assessment and documentation skills
• Excellent analytical, reporting, and stakeholder communication skills
• Good to Have
• Exposure to Upper Tier NBFC / Banking / Financial Services
• Familiarity with ServiceNow GRC / IRM
• Valuable Written and Verbal Communication with Presentation Skills

📌 Senior Delivery Manager (Megapolis)
🏢 Bajaj Finance
📍 Megapolis