Job Purpose
o 1. Audit Support & Coordination
o Act as a central audit support function for IT Infrastructure audits and inspections including:
o RBI / REBIT inspections
o Internal Audit
o External IS / ISO audits
o Coordinate with IT Infra domain owners to:
o Gather audit evidence
o Track information requests
o Validate completeness and correctness of submissions
o Maintain audit trackers covering:
o Audit queries
o Evidence submission status
o Open / closed observations
o Target closure dates
o ________________________________________
o 2. Documentation Management & Control Evidence
o Maintain and update IT Infra compliance documentation, including:
o Policies
o SOPs
o Process documents
o Control descriptions
o Evidence repositories
o Ensure documentation is:
o Version controlled
o Properly approved
o Periodically reviewed
o Aligned with regulatory expectations
o Validate that submitted evidence:
o Directly maps to defined controls
o Meets audit quality standards
o Is current and traceable
o ________________________________________
o 3. Domain Coverage (Documentation & Audit Scope)
o Support audit and documentation activities for:
o IT Asset Management (ITAM)
o Identity & Access Management (IAM / PAM)
o Incident Management
o Change & Release Management
o Backup & Restore Management
o Patch Management
o Secure Configuration / SCD Management
o Other IT Infrastructure compliance areas as identified
o ________________________________________
o 4. Observation Tracking & Closure Documentation




o Maintain audit observation and compliance issue trackers.
o Support preparation of:
o Observation responses
o Root cause analysis (RCA)
o Corrective and preventive action (CAPA) plans
o Track closure status and ensure:
o Proper evidence of remediation
o Governance sign offs are in place
o Highlight repeat observations and systemic issues to the Compliance Lead.
Duties and Responsibilities
o Audit Support & Coordination
o Documentation Management & Control Evidence
Major Challenges
Regulatory & Governance Reporting
Required Qualifications and Experience
• Qualifications
• Engineering / Computer Graduate with 4–6 years experience in in audit coordination, documentation, or compliance roles
• • Certifications such as ISO 27001, CISA, or CRISC

• Prior experience in regulated BFSI environments strongly preferred
a) Work Experience
• Experience in IT Governance, IT Compliance, IT Risk, or GRC
• Strong understanding of IT Infrastructure processes and controls
• Hands on experience supporting audits and inspections
• Solid skills in documentation, evidence validation, and audit coordination
• High attention to detail and ability to manage multiple deliverables
• Good written and verbal communication skills
• Exposure to RBI regulated BFSI / NBFC environments
• Familiarity with ISO 27001 audits
• Experience with ServiceNow GRC / IRM, ITSM, or CMDB
• Understanding of risk, compliance, and operational control concepts

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