Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies, and organizations. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Lead all the creation & execution of CRM journeys & automations to boost customer conversion & promotional communications for a specific LOB

● Manage cross functional and geographical stakeholder management to deliver on the set campaign objectives

● Partner closely with both Growth Manager, technical, and creative colleagues across the organization, including product managers, engineers, experience designers, content strategists, researchers, creatives, legal, operations, policy, and PR.





● Anchor project briefs and serve as a SPOC for campaign execution and RCAs

● Develop, measure, and reach objectives and key results at pace without sacrificing quality.

3-4 years of relevant work experience in CRM campaigns in Ops function at high growth or technology companies.

● Experience working on SFMC CRM platform is highly preferred

● An understanding and passion for recognizing emerging trends, creative excellence, and recent technologies.

● Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other ch

📌 Assistant Manager of Operations (Mumbai)
🏢 Emeritus
📍 Mumbai