Customer Experience Advisor (Mumbai)

Customer Experience Advisor (Mumbai)

30 Jul
|
TP
|
Mumbai

30 Jul

TP

Mumbai

Teleperformance is Urgently Hiring for Customer Service Representative | Chat Process | Mumbai, Malad

Job Type: Full-Time | 24/7 Rotational Shifts

Handle customer queries and concerns through chat in a professional and timely manner

Provide product/service information, troubleshoot issues, and ensure first-contact resolution

Accurately log interactions and update CRM systems

Collaborate with team leads to improve customer experience

Adhere to process guidelines, data privacy, and compliance standards

Graduate - Mandatory

Experience: Prior experience in Customer Service/BPO – Mandatory

Banking/Financial process experience – Added Advantage

Excellent written English communication and typing speed

~ Ability to work in 24/7 rotational shifts

~5 Days Working | 2 Rotational Week Offs

~ Why Join Teleperformance?

~ Competitive in-hand salary

~ Growth opportunities in a global BPO leader

~ Dynamic work workplace + learning & development

~5-day work week with rotational week offs

Requesting candidates not to call- please drop in WhatsApp messages/emails with the Subject- Non-voice, Chat process

📌 Customer Experience Advisor (Mumbai)
🏢 TP
📍 Mumbai

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