We at MetaMorph, empower startups to scale and innovate by placing people at the center of their strategy. With a proven track record of supporting over 220 startups, we specialize in aligning talent with organizational needs, enhancing employee skills, and transforming employer brands. Our data-driven insights fuel decision-making and provide comprehensive support for both acquisition and being acquired, ensuring you are covered from every angle—360°

Our client is an AI-powered finance automation platform that streamlines and modernizes financial operations, offering a unified solution integrating bill payments, smart banking, AI-driven accounting, expense management, and treasury service .

Own the full post-sales lifecycle — onboarding, adoption, retention, and expansion.





● Monitor customer health metrics and proactively mitigate churn risks.

● Conduct regular check-ins and business reviews to drive engagement and long-term partnerships.

● Identify upsell and cross-sell opportunities in collaboration with Sales.

● Own renewals and work towards solid Net Revenue Retention (NRR).

● Act as the voice of the customer internally — collaborating with Product, Sales, and Operations teams.

● Stay updated on fintech, spend management, and market trends to better guide customers.

2–5 years of experience in Customer Success /

📌 Customer Success Manager |1-3 YrsB Fintech Startup | SaaS | Bengaluru | Pre Series A
🏢 MetaMorph
📍 Bengaluru