Statusbrew is a social media management platform used by teams and agencies worldwide to schedule content, manage engagement across 20+ channels, run analytics, and moderate conversations, all from one dashboard. We compete head-to-head with Sprout Social and Hootsuite at better prices and greater value.

This is a front-line customer success role (US hours overlap required). You're the first person our customers talk to when something isn't working, when they're confused, or when they need help getting value from the platform.

75,000 – 1,35,000 / month (based on experience)

Handle incoming support conversations on Intercom, often several at once

Onboard recent customers, walk them through setup, help them connect their social channels, and make sure they hit the ground running

Dig into internal knowledge bases, API documentation, and even competitor support materials to build your own understanding of the problem space

This is not an

📌 Digital & Data Executive (India)
🏢 Statusbrew
📍 India