We're Hiring: Customer Support Executive | Mohali | On-site
Are you looking to start or grow your career in customer support? Join our team as a Customer Support Executive in Mohali and help deliver exceptional customer experiences through email and chat support.
Location
Mohali (In office)
Role: Customer Support Executive
Key Responsibilities:
✅ Assist retail sellers with account, inventory, and order-related queries via email and chat.
✅ Resolve customer concerns efficiently while maintaining high service quality.
✅ Communicate professionally with excellent grammar, tone, and formatting.
✅ Meet key performance metrics, including response time and customer satisfaction.
✅ Navigate multiple internal systems simultaneously to troubleshoot and resolve customer issues.
Eligibility
- Graduate in any discipline
- Freshers and experienced candidates are welcome to apply
- Comfortable working in a 24×7 rotational shift environment
- Willing to work on-site in Mohali
Work Schedule
- 5 working days per week
- Rotational shifts
Important
This is a 100% on-site role . Remote or work-from-home applications will not be considered.
If you're passionate about customer service and ready to build your career with us, we'd love to hear