30 Jul
|
Space Matrix
|
Mumbai
30 Jul
Space Matrix
Mumbai
Who We Are Space Matrix is a leading ‘Workplace Design and Build’ consultancy that specializes in creating creative, sustainable, and human-centric work environments. SMG aims to revolutionise the interior design industry by pioneering DesignTech and offering innovative interior design and building design solutions that cater to the workplace, hospitality, residential, and commercial sectors.
Established in 2001 and headquartered in Singapore, we have a strong presence across APAC and beyond, we have more than 600 employees across 16 offices. The Head - Client Solutions is a key leadership role responsible for driving business growth through strategic client acquisition, retention, and relationship management. Focusing on creating and implementing innovative approaches to drive client satisfaction, business growth, and market leadership. Lead cross-functional teams to align client solutions with design, delivery, and operational goals.
Monitor and analyse key performance indicators (KPIs) to refine strategies and improve outcomes.
Client Relationship Management:
Collaborate closely with client solutions teams and business leaders across the APAC region to ensure a seamless client experience by implementing and maintaining client service best practices and procedures.
Business Operations:
You will present and demonstrate our value proposition to both existing and potential clients, offering tailored business and workplace solutions.
You will meet financial objectives set by the organization, achieving both individual and team sales targets.
You will work closely with studio design heads on ongoing projects and new pitches, enhancing our brand positioning and design capabilities to secure business in the region.
Build a team that works seamlessly with colleagues across all our P&Ls;, collaborating closely on sales processes, including lead qualification, strategy development, client outreach, pitch coordination, and the sales process through to deal closure and signing
You have a degree/experience in Architecture, Interior Design, or Project Management, with significant experience in corporate interior projects and at least 15 years in B2B business development within the workplace industry.
You are a distinguished professional in the regional workplace industry, with a well-established network and strong connections within the field.
You need to have a proven track record of consistently achieving financial targets.
With exceptional communication skills, you excel at building trust and fostering collaborative relationships both internally and externally.
📌 Area Director (Mumbai)
🏢 Space Matrix
📍 Mumbai