We are looking for talented Customer Service Consultant to join an exciting internal project with a leading global industrial technology enterprise .
Location: Bangalore(Manyata Embassy Business Park,)
Work Mode: WFO
Only Immediate joiners
Experience: 6Month-6Years
Tech Stack:
· Bachelor’s Degree from an Accredited University.
· 6 Month to 6 years of previous customer service experience, preferably in Chat/E-mail setting.
· Ability to interact with guests, team members and internal business partners with a professional, friendly, and empathetic style
· Excellent verbal and written communication skills, including listening and negotiating.
· Experience dealing with escalated guest complaints
· Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues
· Openness to work in rotational shifts across 24/7, working in US time zones in a hybrid / In Office setup
· Demonstrates readiness to excel in high-pressure environments, ensuring optimal utilization.
Good to have:
· US cultural awareness, Previous experience working for US processes
Interested candidates can share their CVs at: