This position is remote and aligns to European timezone. Recruitroo is has built a cutting-edge software solution designed to help streamline the hiring and relocation process for international hiring. Our sophisticated software manages everything from sourcing candidates to securing visas and work permits, all the way through to managing relocation logistics. Our mission is to minimize the time and cost involved in hiring and relocating talent globally, while making the entire process stress-free for our clients.
As a Remote Customer Service Representative , you will be the frontline ambassador for Recruitroo, responsible for delivering top-tier support to our users. Support & Troubleshooting
Respond to customer queries via email, chat, and occasional phone support within agreed SLAs.
Develop and maintain knowledge-base content, FAQs, and help documentation.
Act as a voice of the customer in team discussions and planning sessions.