Job Title: Ticketing Agent – International Operations

Location: Mumbai

Experience: 2–8 Years (Preferred)

WFO Role - Rotational Shift Job

Qualification: IATA Certification Preferred

Role Overview

:

We are seeking a detail-oriented and customer-focused Ticketing Agent with strong expertise in overseas ticketing and international travel coordination. The ideal candidate should possess excellent communication skills and hands-on experience in airline reservations and ticketing system

s.

Key Responsibiliti

es:

Handle international (overseas) ticketing for clients, ensuring accuracy and compliance with airline poli

ciesManage airline reservations, bookings, reissues, and cancellations efficie

ntlyProvide expert guidance on fare rules, visa requirements, and travel regulat

ionsCoordinate with airlines and vendors to resolve ticketing issues and optimize travel p





lansEnsure timely issuance of tickets and maintain proper documenta

tionDeliver exceptional customer service through clear and professional communica

tionStay updated with airline policies, GDS systems, and industry tr

ends

Key Skills & Competen

cies:

Strong expertise in international ticketing and fare constr

uctionProficiency in GDS systems (Amadeus, Galileo, Sabre, etc. or P

ortal.Excellent verbal and written communication

skillsHigh attention to detail and problem-solving a

bilityAbility to work in a rapid-paced, deadline-driven envir

onment

Preferred Qualific

ations:

IATA Certification is higlhly pr

eferred.Prior experience in handling corporate or B2B travel accounts is an a

dvantageKnowledge of global travel regulations and documentation requ

irements

📌 Travel Consultant (Mumbai)
🏢 AGOS Aviation
📍 Mumbai