30 Jul
|
Greythr
|
Bengaluru
We are seeking a proactive and customer-centric Executive – Customer Success to strengthen
cross-functionally to deliver a seamless customer experience. Key Performance Indicators (KPIs)
● Customer Health Score: Maintain 75-85% (healthy range) for assigned accounts.
● Net Promoter Score (NPS): Achieve +20 or higher.
● Renewal Rate: Achieve 90% renewal success for assigned accounts
The Customer Success executive ensures clients maximise value from the SaaS HR
Tech platform, driving adoption, satisfaction, and retention for customer accounts.
needs proactively, collaborating with Support and Sales teams.
● Monitor
📌 Technology Innovation Specialist (Bengaluru)
🏢 Greythr
📍 Bengaluru