Database Performance Specialist (Bengaluru)

Database Performance Specialist (Bengaluru)

30 Jul
|
Greythr
|
Bengaluru

30 Jul

Greythr

Bengaluru

We are seeking a proactive and customer-centric Executive – Customer Success to strengthen

cross-functionally to deliver a seamless customer experience. Key Performance Indicators (KPIs)

● Customer Health Score: Maintain 75-85% (healthy range) for assigned accounts.

● Net Promoter Score (NPS): Achieve +20 or higher.

● Renewal Rate: Achieve 90% renewal success for assigned accounts

The Customer Success executive ensures clients maximise value from the SaaS HR

Tech platform, driving adoption, satisfaction, and retention for customer accounts.

needs proactively, collaborating with Support and Sales teams.

● Monitor

📌 Database Performance Specialist (Bengaluru)
🏢 Greythr
📍 Bengaluru

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