OPS - Senior Executive - Customer Experience (Gurugram)

OPS - Senior Executive - Customer Experience (Gurugram)

30 Jul
|
PNB Metlife
|
Gurugram

30 Jul

PNB Metlife

Gurugram

Job Description

Daily Tracking of Customer Emails in CRM
Ensure timely allocation of Emails
Daily Productivity Tracking of each team member
Timely Acknowledgement/Resolution of Customer Emails as per regulatory Guidelines
TAT management along with Quality and Productivity

Key Responsibilities:

📌 OPS - Senior Executive - Customer Experience (Gurugram)
🏢 PNB Metlife
📍 Gurugram

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