We are looking for a Senior Loan Processor with proven experience in the Australian mortgage broking ecosystem. The role involves managing loan files end-to-end, coordinating with brokers, lenders, and aggregators, and ensuring smooth progression from application to settlement.
This role demands precision, ownership, and solid process discipline.
Key Responsibilities
- End-to-end processing of home loan files from submission to settlement
- Preparation and verification of loan documentation
- Liaison with:
- Ensure compliance with Australian lending and documentation standards
- Track loan milestones and follow up proactively
- Maintain accurate CRM and loan tracking records
- Support brokers with pipeline management and status updates
- Ensure SLA adherence and turnaround timelines
Technical & Professional Requirements
- Strong understanding of Australian mortgage products and workflows
- Experience with broker CRMs and platforms such as:
- Familiarity with major Australian lenders and aggregators
- High attention to detail and strong organisational skills
- Clear and professional communication skills
Preferred Profile
- Prior experience working with Australian mortgage broking firms
- Ability to handle multiple loan files simultaneously
- Experience in offshore or back-office mortgage processing teams
What This Role Is Not
- Not a junior processor role
- Not limited to document collection only
- Requires ownership of outcomes, not task execution alone