Customer Support Internship

Location: Noida, Sector 65 (Work from Office)
Type: Full-time WFO
Experience: Freshers Only
Stipend: Upto 15K
Immediate Joiners Preferred

About Ishkaara

Ishkaara is one of India’s fastest-growing accessories brands — bold, trend-driven, and loved by
Gen Z & Millennials. From statement jewellery to everyday pieces, our collections are designed to
make an impression. As we continue to grow rapidly across digital platforms, we’re looking for a
dedicated Customer Support Executive to ensure a smooth and positive experien for our customers.

About the Role

We are looking for a friendly, responsible, and customer-focused Customer Support Internship who can
handle customer queries efficiently and maintain a positive brand experience. You will be the first
point of contact for customers and help resolve their concerns related to orders, products, and
services.

Key Responsibilities

• Handle customer queries via calls, WhatsApp, social media, and email.
• Assist customers with order status,



product details, returns, exchanges, and refunds.
• Resolve customer complaints in a professional and timely manner.
• Coordinate with the operations and warehouse teams for order-related issues.
• Maintain records of customer interactions and follow up when required.
• Ensure a positive and helpful experience for every customer interaction.

Required Skills & Qualifications

• Positive communication skills in Hindi & English.
• Basic knowledge of customer handling and problem-solving.
• Ability to remain calm and polite while handling customer concerns.
• Basic computer skills and familiarity with WhatsApp, email, and Excel.
• Responsible, patient, and customer-oriented mindset.
• Ability to work from office and manage daily support tasks.

How to Apply

Send your CV to [email protected]
Subject: Customer Support Intern – Your Name

📌 Customer Support Intern (Noida)
🏢 Ishkaara
📍 Noida