Job Purpose
Job Purpose Description
The Regional Collections Manager will oversee and manage the collections operations across the TN & KL region, ensuring timely recovery of outstanding dues, minimizing delinquency, and maintaining compliance with regulatory and organizational standards.

Key Responsibilities
- Collections Strategy: Develop and implement effective regional collection strategies aligned with company policies.
- Team Management: Lead, train, and motivate a team of collection officers and managers to achieve recovery targets.
- Portfolio Monitoring: Track delinquency trends, monitor high-risk accounts, and ensure proactive measures are taken.
- Compliance & Governance: Ensure adherence to RBI guidelines, company policies, and ethical collection practices.
- Vendor Coordination: Manage external collection agencies, ensuring performance and compliance.
- Reporting & Analytics: Prepare MIS reports, analyze collection performance, and present insights to senior management.
- Customer Engagement: Handle escalated cases, negotiate settlements, and maintain customer relationships while ensuring recovery.

📌 Regional Collections Manager (Chennai)
🏢 Financial services
📍 Chennai