Role Summary
We are looking for an experienced Scrum Master / Agile Coach to drive delivery excellence across distributed, cross-functional teams spanning Mumbai, Bangalore, Canada, and the US.
This role partners closely with Engineering Team Leads, Product, and Business stakeholders to ensure predictable delivery, strong execution discipline, and continuous improvement across multiple domains. You will own Agile execution and team flow, while enabling leaders to focus on technical strategy and people development.
This is a senior role with increasing scope in Agile coaching and operating model maturity.

Key Responsibilities
Agile Delivery & Execution Leadership

Own Agile delivery across multiple teams and domains, aligned to Engineering and Product priorities

Plan and facilitate Scrum ceremonies with clear outcomes, decisions, and accountability

Ensure sprint goals, capacity planning, and commitments are realistic and transparent

Track delivery health using sprint metrics, flow metrics, and qualitative signals

Proactively surface risks, dependencies, and delivery constraints across teams and geographies

Cross-Geo Team Enablement

Enable effective collaboration across India (Mumbai & Bangalore) and North America (Canada & US)

Manage time-zone challenges through thoughtful ceremony design and async practices

Drive alignment across distributed teams without increasing process overhead

Create clarity in ownership, handoffs, and communication across locations

Partnership with Engineering & Product Leadership

Partner closely with Engineering Team Leads to support execution without stepping into technical ownership

Work with Product Managers to ensure backlog readiness, prioritization clarity, and scope discipline

Facilitate trade-off conversations on scope, timelines, and dependencies

Provide leadership with clear, honest delivery insights and forward-looking risk views

Continuous Improvement & Agile Coaching





Facilitate retrospectives that result in concrete, trackable improvements

Identify recurring delivery and collaboration issues across teams and domains

Coach teams on Agile mindset, accountability, and outcome-focused execution

Support adoption of Scrum, Kanban, or hybrid models based on team context and maturity

Ways of Working & Delivery Standards

Establish consistent delivery rhythms while allowing team-level flexibility

Improve estimation practices, forecasting accuracy, and delivery predictability

Support onboarding of new team members into Agile ways of working

Contribute to evolving Agile playbooks, templates, and delivery dashboards

What Success Looks Like

Distributed teams deliver predictably with fewer last-minute escalations

Engineering and Product leaders have explicit visibility into delivery health

Cross-geo collaboration feels structured, not chaotic

Teams demonstrate ownership, focus, and continuous improvement

Agile practices actively support speed, quality, and scale

Required Skills & Experience
Essential

8–10 years of experience in technology or delivery environments

4+ years of hands-on experience as a Scrum Master in complex setups

Proven experience working with cross-geography, distributed teams

Strong command of Scrum principles, Agile delivery metrics, and flow management

Ability to influence senior stakeholders without direct authority

Excellent facilitation, communication, and conflict-resolution skills

Scrum Master certification (CSM, PSM II, or equivalent)

Strong working knowledge of Jira, Confluence, Atlassian Goals, or similar tools

Preferred

Experience supporting Data Engineering, Platform, or AI/ML teams

Exposure to Kanban, SAFe, or hybrid delivery models

Key Competencies

Delivery-first mindset with strong execution discipline

Systems thinker who looks beyond individual teams and sprints

Comfortable operating in ambiguity and scaling environments

Calm, structured, and decisive under pressure

Coaching-oriented, but pragmatic

📌 Agile Coach (India)
🏢 Pivotree
📍 India