JOB DESCRIPTION

BASIC INFORMATION

Position Title & Designation

Executive

JD Code

SHB/IND/HOSP/01

Job Family

Business Support

Department

Operations Hospitality

ROLE DETAILS

To be filled up as per the requirement of the Division / unit / function / territory

Grade

A3

Reporting To

Manager

Division

INDORE

Unit

Indore

LOCATION DETAILS

Please mention the correct office location of the Role selected above and fill in the other geographic details

Base Location (City)

Indore

Country

India

Job-Holder Specifications

QUALIFICATION

Basic Qualification / Education / Vocational Training

Graduate in any discipline

Advanced

Qualification / Certification / Specialist Training

-

EXPERIENCE

Minimum Experience

Fresher

Specific / Relevant Experience

Experience of working with hospital industry

COMPETENCIES

Functional Skills and Capabilities

Behavioural

- Courteous and skilled approach
- Responsible in nature
- Polite in speech
- Problem solving ability
- Tolerant

Functional

- Articulate with MS office
- Documentation of data
- Knowledge about doctors and their availability
- Cash management





Objective

To systematically line up patients, maintain data about patients and doctor availability and resolving queries in the OPD.

Key Responsibilities

1

Administration

- Attending to calls and giving appointments as per doctor availability
- Peparataion of patient files as per patient details
- Maintaining data for patient waiting time for OPD in excel on daily basis and forwarding the same in the dedicated whatsapp group
- Processing the billing in OPD of patients
- Taking note of doctor in-out maintenance in excel
- Coordinating with patients by directing them to othe departments or referring them to other doctors etc
- Schedulling the allocation of consultation rooms to doctors
- Submitting monthly MIS like patient data, in-out, follow up/new patients to HOD
- Informing HR through mails about doctor leave
- Resolving all patients and department queries on timely basis

Employee Name

Employee Signature

Received on (Date)

Version No: 001/ 2018-19

📌 Executive - Radiotherapy (India)
🏢 SHALBY
📍 India