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About Johnson Controls
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

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What you will do?
Under minimal supervision provides technical support to the Field Sales & Service organization for Data Center Accounts in a consistent manner across all product offerings.
How you will do it?




Provide day-to-day technical support for key Data Center Accounts to Field Sales & Service organization on a global basis via site visit, phone, fax, or email. Accountable to create and maintain technical service bulletins, service letters, and updates to the Solutions Database that meets and or exceeds internal and external customer expectations. Processes warranty claims in a timely and consistent manner to facilitate data mining by, product, failed component, defect, and responsibility. Drive product reliability through the Continuous Improvement Process for both existing products and recent products being introduced. Product Technical Support Specialist provides technical support and interacts with quality management and engineering to improve overall life cycle cost. The specialist should be able to create test plans to prove out new and or existing product equipment offerings. Maintains effectiveness when experiencing major changes in w

📌 Field Tech Support Engineer IV (Chennai)
🏢 Johnson Controls
📍 Chennai