We are looking for a dedicated Airport Passenger Service Associate in Kolkata, India. This role is ideal for individuals who enjoy helping people and ensuring a smooth travel experience at the airport.
As an Airport Passenger Service Associate, you will be responsible for various tasks to assist passengers throughout their journey. Your key responsibilities include:
1. **Check-In Assistance**: Help passengers during the check-in process by verifying their identification and travel documents, and guiding them through the procedures.
2. **Baggage Handling**: Ensure that passengers receive accurate information about their baggage, assist with lost or delayed luggage, and provide updates as needed.
3. **Customer Support**: Address passenger inquiries and concerns, providing timely solutions and ensuring a positive experience at the airport.
4. **Boarding Coordination**: Manage the boarding process by ensuring that passengers board their flights on time and maintain proper order during boarding.
5. **Emergency Protocols**:
Follow safety and security protocols to ensure the well-being of all passengers and respond to any emergencies according to the company guidelines.
To succeed in this role, you should have at least 1 year of experience in customer service or a related field and a minimum education of 12th grade. Strong communication skills, attention to detail, and the ability to work in a fast-paced environment are essential. Being friendly and approachable will help you create a welcoming atmosphere for all travelers.
- Experience
1 Years
- No. of Openings
50
- Education
12th Pass
- Role
Airport Passenger Service Associate
- Industry Type
Aviation / Airline / Aerospace
- Gender
[ Male / Female ]
- Age Limit
18 - 29 Yrs.
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Advantages include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
- Face Interview Location
kolkata
📌 Opening For Airport Passenger Service Associate (Kolkata)
🏢 Go Star Aviation
📍 Kolkata
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