Creating Peace of Mind by Pioneering Safety and Security

Remote Location Germany, Remote Location Mexico, Remote Location NetherlandsDigital Workplace Administrator

The Digital Workplace Administrator will provide third‑line (L3) administration, engineering, and escalation support for Allegion’s global collaboration platforms within the Microsoft 365 ecosystem (including SharePoint, Exchange, and Teams) and associated technologies.
Working within the Digital Workplace team and reporting to the Digital Workplace Manager, this role will act as a technical escalation point, ensuring the stability, performance, and continuous improvement of collaboration services used across Allegion’s global business. The role combines platform ownership, advanced troubleshooting, solution design, and user enablement, supporting both operational delivery and the successful execution of projects and strategic initiatives, including M&A; integrations, migrations, and platform enhancements.

Primary Accountabilities
Act as the third‑line (L3)



escalation point for complex incidents and service issues across Microsoft 365 collaboration tools (Teams, Exchange Online, SharePoint Online). Provide advanced administration, configuration, and optimisation of the Office 365 workplace to ensure secure, scalable, and high‑performing services. Lead root cause analysis and problem management , driving resolution of recurring or high‑impact issues and implementing long‑term fixes. Design and deliver collaboration solutions aligned to business, security, and compliance requirements. Support global M&A; activities , including tenant-to-tenant migrations, onboarding of acquired businesses, and platform standardisation. Develop and maintain automation and tooling (e.g. PowerShell) to streamline administration and improve operational efficiency. Collaborate with business stakeholders to understand requirements and implement effective, user‑centric solutions . Maintain technical documentation, standards, a

📌 Digital Workplace Administrator (India)
🏢 Schlage Lock Company
📍 India