Building the Culture and Leadership Behind a New Kind of Mental Healthcare Platform
Why This Role Exists
Sukoon is building something rare - a mental healthcare system that is not only clinically strong, but deeply human, consistent, and scalable.
As we grow from ~100 to 1000+ beds, the single biggest risk is not capital or infrastructure. It’s people.
This role exists to ensure that as we scale:
- We don’t dilute care
- We don’t lose our culture
- And we build leaders faster than we build beds

Requirements
What You Will Be Responsible For
This is not a traditional HR role.
You will be responsible for building the human system that allows Sukoon to deliver great care - consistently, across multiple locations.
1. Defining and Protecting the Culture
You will shape what “great care” actually looks like in behaviour:
- How staff speak to patients and families
- How teams work together under pressure
- How leaders make decisions

And then ensure this shows up everywhere - not just in one flagship unit
2. Hiring People Who Actually Fit This Model
We are not just hiring for credentials.




We are hiring people who can:
- Handle complexity and emotional intensity
- Work in teams (not silos)
- Deliver high standards without losing empathy

You will build the engine that finds and selects these people - repeatedly.
3. Building Leaders, Not Just Teams
As we scale, we will need:
- Strong unit heads
- Confident clinical leaders
- Operators who can run facilities independently

You will identify, coach, and grow this leadership bench.
Because scale will fail without it.
4. Making Sukoon a Place People Want to Stay
Mental healthcare is demanding.
Burnout is real.
You will ensure:
- People feel supported, not stretched
- Good people stay and grow
- The workplace remains serious, but humane

5. Creating Clarity and Accountability
Great culture is not “soft.”
You will help build:
- Clear expectations
- Honest feedback loops
- The ability to deal with underperformance early

So that h

📌 Chief Human Resource Officer (Bengaluru)
🏢 xponentiate
📍 Bengaluru