Hello,
FCM part of FTCG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience.
As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value perks, and exclusive solutions.
Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years ), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fifth time FCM Travel India is one of India’s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services.
A leader in the travel tech space, FCM has proprietary client solutions.
FCM provides specialist services via FCM Consulting and FCM Meetings & Events.
Operational Leadership
Lead the day-to-day operations of the MICE division, ensuring smooth planning and execution of all MICE projects. Oversee travel logistics, event production, accommodation, ground handling, F&B;, and program flow. Ensure compliance with company policies, travel regulations, and client requirements. Develop and implement operational SOPs for consistency and efficiency. Team Management
Manage, mentor, and guide a team of 10 operations professionals. Allocate projects, monitor workflow, and ensure on-time and high-quality delivery. Conduct regular team reviews, performance evaluations, and capability-building sessions. Client & Stakeholder Management
Act as a senior point of contact for key corporate clients. Understand client objectives and translate them into executable event/travel plans. Troubleshoot operational issues and p