Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Process Associate – Underwriting / Broker Technical Support Specialist
Your role will require you to utilize your skills to process transactions for the Underwriting / Broker Support Teams. You will require to the processing with expected accuracy and within the expected timelines as per the business requirement.
Responsibilities
• Transaction processing for Broker support team (Wholesale ops)
• Monitor and attend to requests via service platforms that require action in a timely manner




• Responsible to comprehend, good customer service attitude to clearly articulate the resolution.
• Responsible to balance agile volumes of workloads and to reach targets and deadlines on a timely basis.
• Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail.
• Operational support with multiple activities for client service teams
• Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and Policy Checking requests
Qualifications we seek in you
Minimum Qualifications
• Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written
• Should understand Basics of Insurance (if experienced)
• Demonstrate and cultivate custom

📌 Process Associate – Underwriting (Madurai)
🏢 Genpact
📍 Madurai