Job Summary :

We are looking for a proactive and result oriented Customer Support Associate to join our growing team. The ideal candidate will have a passion for delivering exceptional service across email, chat, and phone channels. If you thrive in fast-paced environments, are quick on your feet, and enjoy solving problems, we would love to hear from you

Key Responsibilities:

Provide timely and professional customer support via email, chat, and phone.

Understand customer concerns quickly and offer appropriate solutions.

Maintain high levels of customer satisfaction through effective communication and resolution.

Collaborate with internal teams to escalate and resolve complex issues.

Document customer interactions and feedback to improve support processes.

Work within defined SLAs and ensure consistent performance.





Identify and share insights from customer interactions to improve products and services.

Key Skills & Requirements:

~2–6 years of experience in customer support roles.

~ Strong proficiency in email, chat, and voice-based support.

~ Excellent communication skills—both written and verbal.

~ Ability to multitask and prioritize follow-ups.

~ Demonstrated ability to empathize with customers and offer constructive resolutions.

~ Robust team player with a collaborative mindset.

~ Notice: 0 to 15 days of notice period

~ Location: Injambakkam ECR, Chennai. Work from office only

📌 Asset Associate (Chennai)
🏢 Antano & Harini
📍 Chennai