Job Description Desktop Support Engineer

Location: GGN
Experience: 3 -5 Years
Department: IT Desktop Support

Role Overview

The Desktop Engineer will be responsible for providing technical support and maintenance to end-user systems, ensuring optimal desktop performance, and maintaining a high level of user satisfaction. The role involves installation, configuration, imaging, and troubleshooting of desktops, thin clients, and related devices within a Windows platform environment. The ideal candidate will have hands-on experience in providing on-floor support, managing user accounts as an L1 administrator in Active Directory, and participating in shift and on-call support operations

Required Skills & Qualifications

Bachelor’s degree or diploma in Computer Science, Information Technology, or a related discipline.





Minimum of 3 years of experience in desktop support or IT infrastructure support roles.

Proven experience in installation, configuration, and troubleshooting of Windows operating systems.

Solid knowledge of desktop imaging tools and deployment processes.

Experience working with thin client environments and Virtual Desktop Infrastructure (VDI).

Familiarity with Active Directory administration at L1 level.

Proficient in hardware diagnostics and replacement of desktops, laptops, and peripherals.

Knowledge of basic networking concepts (IP, DNS, DHCP).

Ability to work in a shift-based environment and provide on-call support when required

More info :[email protected]

📌 Desktop Support Engineer (Haryana)
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