Customer Service Executive (West Bengal)

Customer Service Executive (West Bengal)

30 Jul
|
Tata Consultancy Services
|
West Bengal

30 Jul

Tata Consultancy Services

West Bengal

Direct Walk in Interview for International Voice / International Banking Requirement in TCS Kolkata on 11th July 2026

Note: Candidates with relevant experience in International Voice can directly attend the interview. Please go through the norms below before you attend.

Interview Details:

Job Role: Customer Service Associate

Drive Date: 11th July 2026 (Saturday)

Drive Location: TCS Kolkata - Ecospace

Location: Tata Consultancy Services, Ecospace Business Park, Plot No. IIF/11
Action Area II, New Town, Rajarhat, Kolkata, West Bengal, 700160

Timing: 09:00 AM - 12:00 PM

Candidate to Carry: Copy of an updated resume, Photocopy of an Aadhar card and PAN card, 1 passport size photo and a photocopy of UAN Service History Document (downloaded within a week prior to TCS interview date).

Job Description:

- Excellent communication skills (Written & Spoken)
- Graduate (10+2+3) and above in any stream with minimum 12 months of experience and maximum of 3 years of relevant experience in International Voice process in any domain/ International Banking Experience are eligible to apply
- Handling outbound calls at scale while adhering to time and productivity targets
- Immediate joiners or candidates with up to 30 days' notice preferred
- Flexible to work in night shifts
- All educational and employment documents are mandatory to have
- Salary credits from all previous employers must have been processed through a bank account. Cash payments are not acceptable
- Note:



Creating Unique Registration Number (EP ID) is mandatory to attend interview.

- Below are the steps to create.
- Step 1: Visit https://ibegin.tcsapps.com/candidate/jobs/420519j
- Step 2: Click to login
- Step 3: Click Recent user (Register with us)
- Step 4: Select "BPO" (in areas of interest) and complete the registration. (Fill the details)
- Step 5: Once completed, your TCS No would be generated which starts with EPCN2026XXXXX
- Step 6: You will receive the EP number on your registered personal e-mail ID.
- Step 7: Upon confirmation you can upload your CV and complete the application form process

PFB the norms to be followed during the Interview process.

- We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.
- Two / four-wheelers can be parked in the parking area.
- Candidates must wait in the lounge.
- Water dispensers are available.
- Rest rooms are located near the wash area of cafeteria.

TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately".

*** Kindly share this information with your friends and bring them along with you ****

- Please reach out to [email protected] in case of any query.

📌 Customer Service Executive (West Bengal)
🏢 Tata Consultancy Services
📍 West Bengal

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