Please write HR Amisha on top of your CV on the day of walk in.
1. Eligibility Criteria: Graduates can apply
3. Roles and Responsibilities:
- Work on the various front offices client tools as required for the specific queues and provide customer service through Calls
- Understand customer queries received through calls and act accordingly.
- Maintain a healthy and clean work environment & adhere to company policies and procedure.
- Continuous up gradation of process knowledge as required
3. Skill Requirements:
- Needs to have positive technical knowledge.
- Excellent communication skills.
- Comprehension : - Ability to clearly understand the problem statement
- Composition : - Ability to compose a grammatically correct, concise and accurate.
- Voice & Accent :
- Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
- Strong customer service focus : -Ability to empathize with the customer - Prioritizing customer needs
4. Shift- Night Shift, WFO, 5 days working and any 2 Rotational week offs, preference for immediate joiners