- US Voice Process (Telecom) Professional
- We are hiring a highly skilled and experienced US Voice Process (Telecom) Professional with 1-3+ years of experience to join our team.
- The ideal candidate should have excellent communication skills and be based in HSC/Graduate or equivalent education.

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Work effectively in a team environment to achieve goals.
- Maintain accurate records of customer interactions.
- Stay updated with process changes and updates.
- Collaborate with colleagues to improve processes.

Job Requirements

- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changes.
- Strong problem-solving and analytical skills.




- Proficient in using computer systems and software applications.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Versant Score: 58+.
- Preferred Hiring Zones: CST to Kalyan, Churchgate to Mira Road, CST to Panvel.

Eligibility :

- * HSC/Graduate
- * 1-3+ Years of BPO Experience
- * Excellent Communication Skills
- * Versant Score: 58+ -- Shift & Advantages:
- * US Process (Zenia Voice)
- * 5 Days Working | 2 Rotational Offs
- * Home Pickup & Home Drop Facility -- Preferred Hiring Zones:
- * CST to Kalyan
- * Churchgate to Mira Road
- * CST to Panvel

📌 US Voice Process (Telecom) Professional (Maharashtra)
🏢 Apex One
📍 Maharashtra