Customer Service Representative (Technical/operations/industrial) (Uttar Pradesh)

Customer Service Representative (Technical/operations/industrial) (Uttar Pradesh)

30 Jul
|
Bizdeed Hr Solutions
|
Uttar Pradesh

30 Jul

Bizdeed Hr Solutions

Uttar Pradesh

Urgent Hiring for : Customer Service Representative

- Industry - Electronics Mfg.Company/ US MNC/ Power Electronics
- Exp - 3+ yrs relevant
- Location - Noida
- Salary - 4.5-7 lpa (as per candidature)

Customer Service representative is responsible for managing day-to-day customer support activities for Companys acting as a key liaison between customers and internal teams to ensure accurate order execution, clear communication, and robust delivery performance. This mid-level role owns the end-to-end customer/order cycle in Microsoft Dynamics 365 (D365), driving timely responses, issue resolution, and continuous improvement in service quality.

Key Responsibilities:

- Manages customer orders from receipt through shipment in D365, including order entry, expedites, confirmations, cancellations and status updates.
- Customer Communication & Service : Serve as a primary point of contact for assigned accounts, responding to inquiries related to pricing, availability, lead time, delivery, and documentation.
- Partners with Sales/Account Managers, Planning, Production, Purchasing, Shipping/Logistics, and Quality to align supply and customer demand.

📌 Customer Service Representative (Technical/operations/industrial) (Uttar Pradesh)
🏢 Bizdeed Hr Solutions
📍 Uttar Pradesh

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