30 Jul
|
Bizdeed Hr Solutions
|
Uttar Pradesh
30 Jul
Bizdeed Hr Solutions
Uttar Pradesh
Urgent Hiring for : Customer Service Representative
- Industry - Electronics Mfg.Company/ US MNC/ Power Electronics
- Exp - 3+ yrs relevant
- Location - Noida
- Salary - 4.5-7 lpa (as per candidature)
Customer Service representative is responsible for managing day-to-day customer support activities for Companys acting as a key liaison between customers and internal teams to ensure accurate order execution, clear communication, and robust delivery performance. This mid-level role owns the end-to-end customer/order cycle in Microsoft Dynamics 365 (D365), driving timely responses, issue resolution, and continuous improvement in service quality.
Key Responsibilities:
- Manages customer orders from receipt through shipment in D365, including order entry, expedites, confirmations, cancellations and status updates.
- Customer Communication & Service : Serve as a primary point of contact for assigned accounts, responding to inquiries related to pricing, availability, lead time, delivery, and documentation.
- Partners with Sales/Account Managers, Planning, Production, Purchasing, Shipping/Logistics, and Quality to align supply and customer demand.
📌 Customer Service Representative (Technical/operations/industrial) (Uttar Pradesh)
🏢 Bizdeed Hr Solutions
📍 Uttar Pradesh