- Coordinate driver and host schedules with the BP.
- Manage bus assignments and handle breakdowns by arranging alternates and shifting passengers.
- Serve as the primary point of contact between TCs and the Multiplicator team.
- Coordinate with Traffic control for daily issues, and monitor route deviations.
- Track and report violations, generate and share daily operational reports with Bus partners.
- Provide insights on necessary route adjustments.
- Manage and update stop and boarding point coordinates.
- Vigilantly monitor and report any illicit activities to maintain operational integrity.
- Ensure completion of training program and initiate background verification process.
- Review processes and suggest improvements.
- Ensure completion of boarding point handouts.
About You
- Engineering graduate preferably with 3-4 years hands-on experience in intercity travels operations company, OR logistics /last mile operations.
- Team player with strong interpersonal skills and stakeholder management skills.
- Ability to analyse data and identify trends to improve operational efficiency.
- Ability to thrive in a dynamic and fast-paced environment; flexible of working in shifts (24/7). However, when schedules are made your personal needs are taken into consideration.
- Solid geographical knowledge of North India and willingness to travel regularly.
- You are fluent in English, Hindi.
- You are communicative, proactive, assertive and a team player.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.