Job Title: Manager (Program Operations) - High School Programs

Reports To: Assistant Vice President and Lead - High School Programs

Location: Ashoka University Campus, Sonipat

Experience (in years): 6-10 years of rich administrative/operational experience in a leadingresidential school, University (India or global) or in the Edtech sector.

Nature of Work: Full-Time

About Ashoka University:

Ashoka University is Indias premier interdisciplinary teaching and research university, an institution that has become a beacon of academic excellence in less than 10 years since its inception. At Ashoka, we encourage you to embrace change , learn and grow continuously, and strive for excellence in what you do.

As part of our thriving and committed workforce, you will :

- Be Mission-Driven : Champion interdisciplinary learning, innovative pedagogy, and academic rigour to transform Indian higher education .
- Think Strategically: Collaborate with other innovative colleagues to shape the future of higher education through strategic planning and a forward-thinking approach .
- Act Authentically: Embrace authenticity and integrity , fostering an inclusive and supportive environment where every voice is valued .
- Take Accountability: Own your work and drive positive change as an individual seeking to make a meaningful contribution .
- Build Collaboration: Experience the power of teamwork and diverse perspectives, working collectively towards our shared goals .
- Deliver Excellence: Strive for high quality in all aspects , upholding the highest standards of academic excellence , student support , and professional development opportunities .

At Ashoka University, we are on a mission to redefine higher education and create a remarkable space where innovation and collaboration thrive . As a pioneering force in interdisciplinary learning , we continually grow and adapt to stay at the forefront of educational excellence with an emphasis on inclusivity and equal opportunity. Our philosophy revolves around care , well-being, and connection , which are deeply embedded in everything we do .

When you join our community,



you become part of an extraordinary journey in which you can enhance your potential and make a meaningful impact.

About the High School Programs:

Ashoka aims to leverage itsbrand, unique pedagogy, and best practices to build impactful programs for HighSchool Students -both offline and online certificate programs. These includethe Young Scholars Program (YSP), Ashoka Horizons, and many others.

- Ashoka Young Scholars Program(YSP), now inits ninth year, is already the most prestigious summer program for high schoolstudents in the country, attracting talented and motivated students to anenriching immersive college experience, across its 5 programs in liberalarts, sciences, computer science, humanities and economics entrepreneurship streams. The programme continues to expand at an exponentialrate with more high schoolers applying from across the country each year.
- Ashoka Horizons offers short-term, online,learning by doing (project-based learning), real-world and future-forwardprogrammes to high schoolers across the country and abroad. Ashoka Horizonscourses are specially designed for curious motivated high schoolers,providing a deeper exploration of specific subjects, 21st century skills andother non-academic areas of interest. Ashoka Horizons are better prepared forcollege decisions, college applications and life beyond. Ashoka Horizons waslaunched in 2020 and has been growing exponentially since.

Roles and Responsibilities:

This person is responsible for the end-to-end execution of our rich portfolio of online and offline programs with the objectives of delivering the highest standards of program experience and exceeding student/parent expectations.

The role comes with thefollowing responsibilities:

- Owning the applicationto enrolment conversion targets and real-time reporting on pipelinenumbers, as well as ensuring high parent and student satisfaction scores acrossall programmes




- Developing effectiveprocesses rubrics for applicant evaluation assessment forenrolments.
- Managing and resolving tosatisfaction school, student and parent queries across online and offlineplatforms- email, WhatsApp, in-person (on campus), mobile, etc.
- Working collaborativelywith the High School Programs Marketing Program Development teams toensure successful timely programme execution
- Working collaborativelywith admissions, student life, operations, facilities, finance, security teamsto ensure a seamless student experience pre-programme and on-ground
- Shortlisting, training andmanaging a large team of High School Program Counsellors for the summerprograms
- Developing and managingthe tech platform for course delivery; training faculty teachingassistants to ensure course development delivery
- Hiring, nurturing andgrowing a team of program coordinators

Qualifications:

- Past experience (06-10+years exp, full-time or project-based) in similar roles with a leading Indianor global University, select residential schools or with reputed online/on-premises courses targeted at high school students.
- Minimum 05 years of experience with premierorganisations
- Preference would be given to graduates of Ashoka/ YIF/ YSP/ AshokaHorizons

Skills Required:

- Strong operational skills, ability to managemultiple stakeholders project tracks accurately, on time and of thehighest quality.
- Positive communication interpersonal skills verbal written.
- Target and result-driven individual, with anexceptional attention to detail and a focus on quality.
- Strong organisational skills and process orientation
- Excellent Excel, Data Analysis, PowerPoint and Reporting skills
- Experience comfort with Edtech platforms (Google Classroom, EdXetc.), learning journeys work automation modules. Tech productdevelopment management skills would be preferred.
- Interpersonal skills, ability to collaborate and work effectively acrossdifferent internal external stakeholders

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Manager (Program Operations) - High School Programs (Delhi)
🏢 Ashoka University
📍 Delhi