- Responsible for coordinating with ASM/RH for evaluating the consultant application form received for opening a DP and ensure all relevant documentation for the same has been provided & duly verified by the incumbent
- To ensure compliance of the checklist/ parameters provided in the SOP for opening a current DP
- Post verification send the recommendation to Regional Head and subsequently Customer Delight Head & Sales Head for final review/ approval for opening a DP basis which new DP will be opened
2. DP Billing & Stock management
- Ensure DP billing and orders being processed timely.
- Ensure stock availability & proper storage is done by Consultants at the DP locations
- Stock Reconciliation of DPs and sending MIS to Regional CRM & Customer Delight head giving a status report weekly.
3. DP Mystery Audits
- Mystery visit & audit of the newly opened & old DP’s to check whether it confirms to the standard of Company policy of opening a DP in terms of location, branding , look of the DP etc basis the photo sent by the consultant to ASM/Regional Head
- Responsible for periodic audit of the existing DPs to ensure adherence of DP policy standards on a bi – monthly basis
4. Training
- Visiting & assisting the Regional CRM for training the DPs – new and existing on policies, billing, various schemes & promotions etc. followed by certification
5. Consultant Relationship
- Servicing and maintaining relationship with DP consultants at all times
- Addressing their queries and providing timely resolution as per TAT
4.0 Qualification & Experience Requirements
- Graduation from recognized university/institute.
- 2-3 years of experience preferably from Service/ MLM industry
5.0 Personal attributes
- Team working skills, ability to interact with people from different social/economic background.
- Self motivated with enthusiasm, drive and strong liasoning skills.
- Good time management skills and ability to set and adjust priorities in a fast paces, quickly
changing environment.
- Good computer knowledge especially well versed with excel & other IT operating tools