Role Overview

The Center Manager will be responsible for managing the day-to-day operations of the learning center. This includes overseeing admissions, managing staff, ensuring high-quality student experience, and maintaining academic and operational efficiency. You will be the face of the center and play a pivotal role in its growth and reputation.

Key Responsibilities

- Operations Administration: Ensure smooth daily functioning of the center, including infrastructure, supplies, and staff management. Monitor student attendance, class schedules, and operational checklists. Coordinate with internal teams (academic, marketing, finance, HR) for center requirements.
- Sales Admissions: Manage the end-to-end admissions process: inquiries, counseling, conversions, and enrollment. Track center-level sales targets and lead conversion ratios. Engage with parents and students to address concerns and enhance satisfaction.
- Team Management: Lead a team of counselors, front-desk executives, and support staff. Ensure all team members follow SOPs and deliver consistent performance. Conduct regular reviews, training sessions, and staff motivation activities.
- Academic Coordination: Liaise with faculty and academic teams to ensure timely and effective content delivery.



Maintain discipline and ensure an optimal classroom workplace. Organize student assessments, doubt-clearing sessions, and progress reviews.
- Student Experience Engagement: Create a welcoming and professional environment for students and parents. Handle escalations and feedback with empathy and resolution focus. Organize events, PTMs, and performance reviews to enhance engagement.

Required Qualifications Skills
- Graduate/Postgraduate with 4-8 years of experience in center management, operations, or business administration (preferably in the education or service industry).
- Strong leadership and interpersonal skills.
- Proven ability to manage teams and deliver operational excellence.
- Sales-driven mindset with experience in managing admissions/enrollments.
- High level of ownership, customer service orientation, and problem-solving ability.
- Proficiency in MS Office and CRM tools.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Center Manager (Delhi)
🏢 Savanna HR
📍 Delhi