We're Hiring Customer Care Representative | Lenskart
Position: Customer Care Representative (Inbound Process)
Company: Lenskart
Location: Mohan Cooperative Industrial Estate, New Delhi
Employment Type: Full-Time
Shift: Day/Rotational Shift (as per business requirements)
Key Responsibilities:
- Handle inbound customer calls professionally and efficiently.
- Resolve customer queries and complaints with empathy.
- Provide accurate information regarding products, orders, and services.
- Maintain customer interaction records in the CRM system.
- Coordinate with internal teams to ensure timely issue resolution.
- Deliver an exceptional customer experience while meeting quality standards.
Eligibility:
- Graduate (Mandatory)
- Excellent communication skills in English and Hindi.
- Basic computer knowledge.
- Customer service experience is preferred; freshers with excellent communication skills may also apply.
- Positive attitude with solid problem-solving skills.
What We Offer:
- Competitive salary with attractive incentives.
- Paid training.
- Career growth opportunities within Lenskart.
- Friendly and dynamic work environment.
- PF, ESIC, and other company benefits (as applicable).
How to Apply:
Share your updated resume at:
[email protected]
Contact/WhatsApp: (phone hidden)
Directly come for F2F Interview. Mention "HR Urvashi" on top of your CV.
Address: 91 Spring Board B1/H3, Mathura Rd, Block B, Mohan Cooperative Industrial Estate, New Delhi, Delhi 110044
Join Lenskart and become a part of a team that's transforming the eyewear experience for millions of customers across India!
📌 Customer Support Representative (New Delhi)
🏢 Lenskart
📍 New Delhi