FOUNDEVER IS HIRING

Customer Service Associate Chat Process

Process: Body Care
Employment Type: 3-Month Contract
Role: Customer Service Associate Chat Support

For more details kindly contact Hr Janvi : (phone hidden)

Job Overview

Foundever is hiring Customer Service Associates for an international chat support process. The ideal candidate should have excellent written and verbal English communication skills, a customer-focused approach, and the ability to work in a fast-paced environment.

Key Responsibilities

- Handle customer queries and provide accurate resolutions through chat support.
• Deliver a high-quality customer experience by understanding and addressing customer concerns.
• Maintain professional communication and adhere to process guidelines.
• Ensure accurate and timely responses to customer queries.
• Meet defined quality and performance standards.

Eligibility Criteria

- Qualification: HSC Passed and Above.




• Exceptional English communication skills are mandatory.
• Strong written communication and comprehension skills.
• Customer-focused attitude with good problem-solving abilities.
• Willingness to work in rotational shifts, including night shifts.
• Candidates comfortable with a 247 shift window may apply.

Work Schedule

- 5 Days Working
• 2 Rotational Week Offs
• 9 Hours Working Shift
• 247 Shift Window
• Major Shift: Night Shift

Benefits

- Company-provided pick-up and drop facility.
• Professional and supportive work workplace.
• Opportunity to gain valuable experience in the customer service industry.
• Excellent opportunity to build a career in international customer support.

Interested candidates who meet the eligibility criteria and are comfortable with rotational and night shifts are encouraged to apply.

📌 Customer Care Executive (New Delhi)
🏢 Foundever
📍 New Delhi