Hi

We are having an opening for IT Technical Project Manager - GCC Chennai

Job Description: The IT Technical Project Manager is the tactical delivery engine for the India GCC IT build. While the Head of IT provides strategic direction and architecture decisions, this role drives day-to-day program execution, owning the master project plan, coordinating vendor deliverables across all tech stack workstreams, managing the RFP and vendor selection process for India-owned tools, and ensuring that every technology initiative from physical infrastructure to enterprise SaaS goes live on schedule and within budget.
This is a high-velocity, high-visibility role in the first 18 months of the GCC. The incumbent will be managing 1015 concurrent workstreams ranging from ISP commissioning and network build-out to HRMS/payroll go-live, ERP India entity configuration, data platform standup, and cybersecurity baseline rollout and driving structured onboarding of AI tools as part of the GCC's Human + AI operating model. Post build-out, the role transitions to program managing the continuous enhancement and scale-up of the GCC tech stack through Year 2 and Year 3.
Working Days: Monday Friday
Job Timing: Day Shift
PositionIT Technical Project ManagerQualificationB.E./B. Tech or MCA with an MBA or PG Diploma in IT Management / Project
ManagementNumber of post1Office LocationChennaiJob TypeFull Time GenderMale/FemaleSalaryAs per IndustryPrevious Work Experience

- 10+ years in IT, with at least 4 years in a project/program management role delivering IT infrastructure or enterprise application projects
- Experience managing multiple parallel workstreams and vendors
- Hands-on familiarity with at least 34 of the tech stack domains listed in this JD
- Prior experience in a GCC, captive center, or greenfield IT setup is highly valued
- Proven track record of RFP issuance, vendor evaluation, contract negotiation, and SLA governance
- Exposure to EPC / engineering / infrastructure sector IT environments preferred

Key RequirementsIT Programme Planning & Delivery

- Master Program Plan: Own and maintain the GCC IT master program plan covering all workstreams (network, identity, endpoints, HRMS, ERP, ITSM, data, engineering software, physical security, AV) with milestones, dependencies, owners, and RAG status, update weekly and present in steering committee.
- RAID Management: Maintain the Risks, Assumptions, Issues, Dependencies (RAID) log, proactively escalate to IT Head and relevant stakeholders, drive resolution with urgency.
- Phase Gate Management: Manage Phase 0 (pre-mobilization), Phase (foundations/Day 1),Phase 2 (go-live), and Phase 3 (stabilization) gates, ensure go/no-go criteria are met before progressing, document sign-off.
- Parallel Workstream Coordination: Coordinate across 1015 concurrent workstreams, identify and resolve cross-workstream dependencies (e.g., identity must be ready before endpointonboarding, ISP must be live before network build commences).
- Budget Tracking: Maintain the live BoM tracker (Y1Y3), record actuals from vendor invoices, reconcile monthly with Finance, flag variances and change requests to the IT Head.
- Service Delivery Model Tracking: Track the evolution of IT service delivery from build- phase operations to a mature, service-oriented GCC model; maintain the service catalogue work-in-progress as a programme deliverable; coordinate with Finance on chargeback model design and validate multi-entity cost allocation logic before Y2 steady state.
- Human + AI Onboarding Coordination: Track AI productivity tool rollouts (M365 Copilot, GitHub Copilot, domain AI assistants) as formal programme workstreams; coordinate with the IT Head and Group CDO team on adoption governance, usage metrics, and acceptable-use policy compliance; report Human + AI onboarding progress in the weekly programme dashboard.

Vendor Selection, Procurement & Contract Management

- RFP Issuance & Evaluation: Draft and issue RFPs for all India-owned tech stack components (ITSM, HRMS/Payroll, internet circuits, LAN/Wi-Fi, AV, MFDs, physical security, data platform, GST/e-invoicing), run shortlist scoring, manage proof-of-concept where required.
- Vendor Selection: Coordinate evaluation panels (IT Head,



relevant business SMEs, Finance, Legal), prepare recommendation papers, present to IT Head for final decision.
- Contract & MSA Management: Work with Legal and Procurement to execute vendor contracts, track milestone-based payments, manage warranty, AMC, and renewal calendars.
- KSA Leverage: Identify opportunities to leverage existing KSA group volume agreements (Microsoft, Oracle, SAP, Autodesk, CrowdStrike, etc.) for India, coordinate with KSA Group Procurement and confirm license terms cover India offshore usage.When coordinating Oracle Fusion licensing and intercompany configuration with the KSA team, specifically track multi-entity governance artefacts intercompany rules, chart of accounts alignment,
- and cross-entity reporting scope as formal programme deliverables requiring sign-off from both GCC Finance and KSA Group Finance before go-live.
- Vendor Performance: Set up a vendor scorecard, track monthly SLAs for all active vendors, escalate SLA breaches, manage vendor relationship reviews quarterly.
- Tech Stack Catalogue Ownership: Own the living Tech Stack Catalogue document, maintain Owner, Options, Decision, and Status columns, drive all outstanding open questions to closure.

Tech Stack Onboarding Key Workstream Ownership

- Foundational / Infra: Dual ILL + SD-WAN provisioning, LAN/Wi-Fi 6 build-out, server room commissioning (racks, UPS, cooling, BMS, fire suppression), physical security (access control,
- CCTV, turnstiles).
- Identity & Collaboration: Microsoft Entra ID India extension, M365 (Exchange, Teams, SharePoint, OneDrive) tenant configuration and user onboarding, MDM/Intune autopilot setup.
- Endpoint Management: Laptop/workstation procurement (standard corporate + engineer ISV- certified configs), asset tagging, Intune autopilot imaging, spare pool management.
- ITSM & Asset Management: Freshservice / Zoho/ ServiceNow ITSM implementation, CMDB population from asset register, helpdesk tier-1/2/3 workflow configuration, SLA definition.
- HRMS & India Payroll: Darwinbox (or selected HRMimplementation, statutory payroll configuration (PF, ESI, PT, TDS, LWF, Gratuity), integration to Oracle Fusion group HRMS, first payroll run UAT.
- ERP India Entity (Oracle Fusion Priority): Drive Oracle Fusion India legal entity configuration as the primary ERP workstream chart of accounts, intercompany rules, GST/e-invoicing integration (ClearTax/Avalara), and integration to the group KSA Oracle instance. Track Oracle module go-live (Finance, SCM, HR, Projects) as separate sub-milestones with individual sign- offs. Coordinate with the Oracle SI partner and the KSA Oracle team on data consistency standards and cross-entity reporting scope. Treat Oracle Fusion go-live as a Day-1 priority workstream given its criticality to GCC financial operations.
- Phase 3 Workstreams (Y1Q2 onwards): Procurement/S2P (Coupa/Ariba), Expense (Concur/Zoho), Travel, DR/Backup (Druva/Veeam), Data Catalog (Purview), AI/ML sandbox manage vendor selection and onboarding per the implementation roadmap. AI productivity tools (M365 Copilot, GitHub Copilot, domain AI assistants) manage rollout coordination, usage governance tracking, and adoption metrics reporting as formal programme deliverables under the GCC Human + AI transformation workstream.

SkillsCore Technical Domain Knowledge

- Network & infra basics (LAN, Wi-Fi, SD-WAN, server room), enough to evaluate vendor proposals and manage build quality
- Microsoft ecosystem: M365 tenant admin concepts, Entra ID, Intune, able to review configuration plans and validate go-live checklists
- Enterprise applications: ERP (Oracle Fusion or SAP), HRMS implementation lifecycle, ITSM platforms (Zoho, ServiceNow, Freshservice)
- Cloud fundamentals: Azure (preferred), familiarity with data platforms (Snowflake, Databricks) and SaaS application integration patterns
- Cybersecurity concepts:



EDR deployment, SIEM log onboarding, IAM basics able to track deliverables with the KSA CISO team
- Engineering software awareness: CAD/BIM (Autodesk AEC), project controls (Primavera P6), document control (Aconex/ProjectWise)

Project & Vendor Management Tools

- MS Project / Jira / Asana or equivalent for program planning
- Excel / Power BI for BoM and budget tracking Zoho / ServiceNow / Freshservice for ITSM (as a power user/configurator)
- SharePoint / Confluence for documentation

Soft Skills

- Exceptional organizational skills, comfortable managing 15 concurrent workstreams with different vendors and timelines
- Robust written communication, crisp program dashboards, vendor escalation memos, decision papers
- Commercial acumen, can read a contract, spot a scope-creep risk, and negotiate a milestone payment dispute
- Resilience under pressure, maintains composure and decision quality when multiple blockers land simultaneously

Certification:

- PMP + ITIL Intermediate / Managing Professional, Agile/Scrum Master certification cloud fundamentals (Azure /AWS)
- PMP (PMI) or PRINCE2 Practitioner ITIL Foundation

Desired candidate profile:

- A hands-on delivery professional who has managed the full lifecycle of an IT tech stack rollout, from RFP through vendor selection, contract sign-off, implementation, UAT, go-live, and post-live BAU handover
- Comfortable operating at a tactical level with deep attention to detail on timelines, dependencies, and vendor deliverables while keeping the IT Head informed on progress and risks
- Technically literate, can evaluate vendor proposals, challenge architects on design choices, and hold implementation partners accountable on technical deliverables without needing to write code
- Familiar with India GCC establishment challenges: ISP lead times, building infrastructure readiness, statutory compliance timelines, and talent onboarding in Chennai

Measure of Success/Core KPIsPhase 0 & Phase 1 (Pre-mobilization to Day 0):

- Master IT program plan (all workstreams, dependencies, milestones) published within 2 weeks of joining
- All RFPs for India-owned tech stack components issued within 4 weeks, vendor selection completed within 8 weeks
- ISP / WAN circuits commissioned on time (ILL and SD-WAN are the longest-lead-time items)
- Day 1 critical path met: identity, endpoints, network, email, ITSM, EDR baseline live before first user batch joins

Group Org Alignment milestones (Phase 0):

- Group CIO sign-off obtained on GCC IT architecture baseline (identity, network, ITSM, hardware standards) before procurement commences tracked as a Phase 0 gate deliverable
- Group CISO sign-off obtained on GCC cybersecurity baseline design (EDR, SIEM log-shipping, IAM/MFA policy) before Day 1 go-live tracked as a Phase 1 gate deliverable
- Group CDO alignment call completed on data platform and BI approach before data platform vendor is selected tracked as a Phase 1 deliverable

Phase 2 & Phase 3 (Go-live through Y1 Stabilization):

- HRMS and India statutory payroll live and first payroll run completed on schedule
- ERP India entity go-live (Oracle Fusion / Zoho, etc.) within Y1Q1
- Oracle Fusion India entity go-live completed with all modules (Finance, SCM, HR, Projects) signed off individually; cross-entity reporting scope confirmed with KSA Group Finance before go-live.
- Data platform (Snowflake/Databricks) and first BI dashboards live by Y1Q3
- Zero critical implementation defects caused by poor vendor management or missed dependencies
- All vendor SLAs tracked and reported monthly, escalations resolved within defined SLA timelines

Ongoing:

- Quarterly tech stack review: license true-up, vendor SLA report, and enhancement roadmap updates delivered on time
- IT capex and opex actuals tracked against BoM budget, variance reported monthly
- All open questions from the Tech Stack Catalogue (vendor decisions, licensing confirmations, architecture choices) closed on schedule
- Programme records (vendor performance data, workstream learnings, dependency maps) formally documented and handed over to the IT Head as baseline input for the multi-tower operating model evolution roadmap by end of Phase 3.

JoiningImmediate / 15 Days

📌 IT Technical Project Manager - GCC - Oracle Fusion Chennai (Tamil Nadu)
🏢 TeamPlus Staffing Solution
📍 Tamil Nadu