Role Summary

We are looking for a high-ownership business leader to drive end-to-end performance across a defined geography. The Area Manager will be responsible for delivering business results, building strong frontline teams, and ensuring consistent execution and customer experience across multiple stores in the defined geographies.

This role requires strong business acumen, people leadership at scale, and the ability to operate independently in a fast-paced, dynamic environment.

What You Will Own

Business Performance

Deliver revenue, productivity, and profitability targets for the assigned stores in a cluster (12-15 stores)

Drive performance through data-led reviews, insights, and action planning

Identify local growth opportunities and execute market-specific initiatives

Operational Excellence

Ensure consistent execution of operational standards and processes across locations

Drive efficiency, compliance, and service quality

Monitor key metrics and proactively resolve performance gaps

People Leadership

Lead large, distributed frontline teams through strong performance management and coaching (50+ individuals)

Build a high-performance culture focused on accountability and results

Drive manpower productivity, capability development, and retention

Customer Experience

Embed a customer-first culture across the area

Track customer feedback and service indicators, and drive continuous improvement

Execution & Governance

Manage multiple priorities and deliver outcomes within tight timelines





Ensure strong governance through structured reviews, audits, and reporting

Collaborate effectively with cross-functional teams to drive business initiatives

Education

MBA / PGDM or B.E. / B.Tech from a Tier 1 institution.

Experience

310 years of experience in operations, sales, or business management roles

Experience managing multiple locations, territories, or a distributed workforce

Background in high-scale, consumer-facing industries preferred

Key Competencies

P&L; Ownership: Drives end-to-end performance of a geography/business unit with full accountability.

Data-Driven Leadership: Uses analytics to inform decisions and unlock growth.

Scale Management: Leads and develops large frontline teams (50150) to deliver consistent results

Execution Intensity: Translates strategy into disciplined, on-ground delivery under constraints.

Structured Decision-Making: Applies rigorous problem-solving and strong business judgment.

Stakeholder & Customer Alignment: Influences cross-functional partners while championing customer experience.

Why This Role

This is an prospect to lead a large-scale operation, build high-impact teams, and drive measurable business outcomes while working in a fast-growing, performance-driven environment.

Interested candidates can share your updated profile to [email protected]. You can also refer any of your friends who will be interested for the above mentioned position.

Regards,

Santhosh

Email: [email protected]

📌 Area Operations Manager (Tamil Nadu)
🏢 Lenskart
📍 Tamil Nadu