Were looking for a Technical Writer (Product Documentation) to create, maintain, and improve documentation for a complex enterprise revenue management product suite. The ideal candidate can independently learn intricate business logic and workflows, then translate them into clear, user-friendly content while also bringing growing fluency in AI-assisted documentation workflows.

Job Responsibilities

- Ingest and understand complex revenue management concepts (pricing, contracts, rebates, compliance, or similar) directly from engineering specs, SMEs, and product behavior
- Write, edit, and maintain user guides, release notes, API docs, and help content that make complex workflows accessible to non-technical end users
- Collaborate with product managers, engineers, and QA to gather and verify accurate technical information
- Maintain style guide consistency and information architecture across the doc set
- Manage documentation within a CCMS/help authoring tool
- Participate in content reviews, drive doc quality metrics, and manage multiple projects/deadlines
- Use AI tools to accelerate drafting, classification, and content QA while maintaining accuracy and voice

Job Qualification

- 3 5 years of experience in technical writing, preferably in B2B SaaS or enterprise software
- Demonstrated ability to break down complex, ambiguous, or poorly-documented systems into transparent content; this matters more than prior domain exposure
- Bachelors degree in English, Communications, Computer Science, or related field (or equivalent experience)




- Strong command of English grammar, style, and structured writing (DITA/topic-based authoring a plus)
- Experience with authoring/publishing tools (MadCap Flare, Confluence, or similar)
- Familiarity with Agile/Scrum development processes
- Basic understanding of APIs, SDKs, or software architecture (for technical accuracy)
- Experience with version control tools (Git/GitHub) is a plus
- Robust stakeholder management and ability to extract information from SMEs and engineers

Nice to Have

- Life sciences industry experience (pharma, medtech, or related regulated domains) not mandatory, but a plus given our customer base
- Exposure to revenue management, pricing, contracts, or financial/compliance software domains

AI Tools Experience (Required)

- Hands-on experience using AI/LLM tools (e.g., Claude, ChatGPT) for drafting, summarizing, or restructuring documentation
- Familiarity with prompt engineering basics for content generation and content QA
- Experience integrating AI into a documentation workflow (e.g., pre-triage/classification, draft generation, content audits) MCP or agentic tooling experience is a strong plus
- Comfortable evaluating AI-generated output for accuracy and flagging gaps rather than accepting output at face value

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Technical Writer (Product Documentation) (Telangana)
🏢 Model N
📍 Telangana